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Grievance Policy

Young Harris College seeks to establish a caring and just academic community on its campus. Accordingly, the College is committed to fair treatment of its students in their relationships with other members of the College community. Students have the right to bring grievances to the attention of the College administration. If a student has a complaint about a faculty member, administrator, or staff member, the student should first attempt to resolve the complaint by an informal meeting with the individual(s) involved. If this is not satisfactory or if the student believes that he or she cannot discuss the complaint with the other individual(s), the student should submit a written complaint. Complaints related to the academic program or personnel must be submitted to the unit administrator within ten (10) days after the alleged grievance occurred. All matters not related to the academic program or academic personnel must be submitted to the Vice President for Student Development one month from the date of the alleged grievance.

The complaint must be in writing, must describe the specifics of the grievance in detail, and must be dated and signed by the complainant. The appropriate administrator will investigate the grievance, and upon completion of his or her investigation, he or she will provide the student a written response advising of the resolution of the complaint. This will usually occur within ten working days from receipt of the complaint, unless additional time is required for the investigation. If additional time is required for the investigation, the student will be notified in writing.

If the student is not satisfied with the decision, or if response is not provided in 30 days, he or she may appeal to the next highest administrator. Any appeal must be in writing and received by the next highest administrator no later than ten working days from the date of the initial administrator’s letter. If necessary, the Vice President will provide a written response to the appeal within ten working days unless additional time is required. The Vice President’s decision is final.

If the grievance involves the President, the Vice President for Academic Affairs and Vice President for Finance will investigate the matter. The student will ordinarily receive a written response to his or her complaint within ten working days from receipt of the complaint. Appeals of decisions regarding complaints related to the President must be addressed to the Chairman of the Board of Trustees. The Chairman will provide a timely written response to the appeal.

Young Harris students who have exhausted the complaint procedure offered by the College may file a complaint with the Georgia Nonpublic Postsecondary Education Commission. Further information on the Commission’s Complaint Procedure may be found through this link.