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Online Course Testing Policy

Young Harris College Online Course Testing Policy

Young Harris College is committed to integrity in all of its programs.  To ensure the security and integrity of the exam process, a proctored experience is required for successful completion of a YHC Online Course. A proctored exam is one in which the student is monitored while taking the exam.
All YHC Online Courses are expected to have proctored final exams, but some may have additional proctored tests within the course.
Young Harris College has partnered with Proctorio to provide proctored exams in all YHC Online Courses.  Proctorio is a cloud based system that integrates with the Moodle LMS (Learning Management System) The Proctorio online proctoring system is very easy to use, and is accessible anytime and anywhere. 
Proctorio authenticates the identity of the test taker and captures the entire exam session which is later reviewed by the instructor.
Technical Requirements:  
Students will need a computer with a webcam and microphone (internal or USB), their student ID, the Google Chrome browser, the Proctorio extension, and a quiet private location with a reliable internet connection. Proctorio is NOT compatible with tablets such as the Kindle Fire or iPad. It is the student's responsibility to ensure these requirements are met.
Technical Help:
If a student has technical problems with proctoring, he/she should check to make sure that 1) He/she is using the Chrome browser and 2) has the proper extension installed. If the student continues to experience technical issues, Proctorio offers 24/7 technical support to students via email, or phone at  866-948-2039.  This number should work 24/7 but you may have to leave a message and receive a call-back.
Environment Requirements:
  • A quiet, secure, fully lighted room for the examination.
  • No other people in the room 
  • Sit at a clean desk or clean table (not in a bed or sofa) 
  • No talking out loud or communicating with others by any means (with the exception of contact with the faculty member in an emergency) 
  • No leaving the room 
  • Nothing except computer and external cameras on the desktop or tabletop - removal of all books, papers, notebooks, or other materials, unless specifically permitted in written guidelines for a particular examination. 
  • Students are not allowed to use the following unless otherwise noted by instructor/exam giver: Excel; Word; PowerPoint; Calculator (online/computer or handheld devices; Textbooks (online/computer or hardcopy books); Notes (online/computer or hardcopy notes); Pen and Paper (for the purpose of taking notes during exam or calculations); Other websites.
  • External cameras, when possible, should be placed on the lid of the laptop or where it will have a constant, uninterrupted view of the test taker 
  • No writing visible on desk or on walls 
  • No music playing 
  • No other computers or other digital devices running in the exam room
  • No headphones or ear buds allowed
  • Webcam must be focused on the individual test taker
  • Lighting must be good quality. Overhead is preferred.